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Terms and Conditions That Apply to Your sabia4d Account

Every action on your sabia4d account — from your first DANA deposit to withdrawing rewards — is covered by these terms. Read them before you start, because they set out what we commit to you and what we expect in return.

Account eligibility by local lawDANA, OVO, GoPay wallet rulesWithdrawal verification stepsAccount suspension conditionsApplicable for Indonesia where permitted
sabia4d Terms and Conditions That Apply to Your sabia4d Account
HOW WE HANDLE YOUR ACCOUNT

Data Handling, Security and Your Account Rights

These terms sit alongside our Privacy Policy, which details exactly how account data is stored and for how long. Your account security depends on the login credentials you set, plus OTP verification we send to your registered mobile number every time a new device accesses your account. Wallet details — including any linked DANA, OVO or GoPay account numbers — are encrypted at rest and never shared with third parties outside of the payment processing required to complete your transaction.

Data Retention We retain your account data for as long as your account is active and for the period required by applicable regulations after closure. You can request a summary of stored data through the support email channel.
Account Security OTP verification fires on every new device login. If you receive an OTP you did not request, contact live chat immediately to freeze account access while we investigate the source.
Cookie and Session Terms We use session cookies to keep you logged in across browser tabs. Persistent cookies support your wallet preference so your DANA or GoPay option loads first next time. You can manage cookie settings in your browser.
Requesting Changes To update registered contact details, change your linked wallet from OVO to GoPay, or request account closure, go to Account Settings or contact support with your account ID and the change you need.
TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause is unclear, if you believe your account was actioned incorrectly under these terms, or if you want to request a formal copy of the version you agreed to, our support team handles all of these. Reach us through any of the three channels below and reference your account ID so we can pull the right records quickly.

Live Chat Open the chat widget from any page on sabia4d. Describe your terms question and quote your account ID. Our team will retrieve the relevant clause and respond directly in the chat thread.
Email Support Send a written query to our support address listed in your account dashboard. Email is the right channel when you need a written record of the response, particularly for disputes about wallet transaction terms.
Account Help Centre The Help Centre inside your account settings covers the most commonly queried clauses — including wallet linking rules for DANA, OVO and GoPay — with step-by-step context for each.

Common Questions About Our Terms and Conditions

These are the questions we get most often about how these terms work in practice — covering wallet rules, account actions, dispute steps and your rights under the agreement.

Yes. Every deposit and withdrawal — whether processed through DANA, OVO or GoPay — is subject to the transaction rules in these terms. Wallet-specific limits or processing conditions are noted where they differ.

Depending on the severity, we may issue a warning, temporarily suspend access or permanently close your account. We will notify you of the action taken and the specific clause involved before any suspension is finalised.

Yes. Contact support through live chat or email with your account ID and the transaction or action in question. We will review the case against the relevant clause and respond with our findings in writing.

The version timestamp is stored against your account record. Contact support and request a copy of the terms version active at your registration date — we can provide this via email on request.

We update terms when services change or regulations require it. We notify you through the contact method on your account profile. Continuing to use your account after the update date means you accept the revised version.

Access depends entirely on local law and is available only where local law permits. These terms do not override any regional restriction. Check whether online gaming services are permitted in your area before creating an account.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.